Touchette and Kenneth Hall Regional Hospitals
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Patient Financial Assistance & Services for Touchette & Kenneth Hall

Fear of a medical bill should never get in the way of receiving essential health services. Depending on your situation, we offer a variety of services such as billing your insurance carrier, determining financial assistance eligibility as well as offering minimum deposits for those without any other means of assistance.

Our Customer Service representatives will be happy to personally assist you in determining your eligibility for these services and provide an estimate of your patient responsibility including deductibles, co-pays and for services not covered by insurance.

Customer Service Staff
Financial Services

Patient Financial Assistance & Services Information

Health Plans Accepted - Our hospitals will be happy to provide billing services for your healthcare needs. We are participating providers in several Health Plans. A list of Health Plans is provided at the bottom of this page.

Financial Assistance - As part of our mission to be a safety net healthcare provider, we offer financial assistance to help pay for hospital charges for those who do not have insurance or other medical benefits. If you desire this assistance, please contact a Customer Service Representative at (618) 332-5215 and they will be happy to personally assist you. Our guidelines and application are also available on-line for your convenience. The guidelines and application are provided at the bottom of the page.

Minimum Deposit Guidelines - If you do not have insurance or other medical benefits and do not qualify for Financial Assistance, a minimum deposit, based on the schedule below, will be required prior to receiving non-emergent service(s) or the service(s) will be deferred until an acceptable arrangement can be made. For additional information or to make deposit arrangements, please contact Customer Service at (618) 332-5215.

Patient Responsibility Estimate - Each of our hospitals is committed to sharing with you reliable cost estimates of your healthcare needs. Depending on your situation, we will determine an estimate of your out of pocket expenses such as deductibles, co-pays or any financial assistance you may be eligible for. The information provided is not a guarantee of the final billing charges and your related financial responsibility. Your actual bill and responsibility may vary from the estimate based on the medical condition, unknown circumstances or complications, final diagnosis and recommended treatment ordered by your physician. It is possible that you may receive services from other healthcare professionals while you are at our hospital that will be billed separately.

To obtain a Patient Responsibility Estimate, please contact our Customer Service department at (618) 332-5215 and they will be happy to assist you.

Customer Service - The Customer Service staff located at Touchette Regional Hospital looks forward to personally assisting you with the following services and pledge to treat you with respect and dignity. Please contact us at (618) 332-5215 to see how can personally assist with your needs.

Scheduling Healthcare Services
Billing Inquires
Patient Responsibility Estimate
Financial Assistance
Help Apply For Medicaid

 

Health Plans
Guidelines
Application

 

 

© 2008 Touchette Regional Hospital
5900 Bond Ave
Centreville, IL 62207
phone | (618) 332-3060 fax (618) 332-5256
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